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The Australian Defence Organisation (ADO) consists of both the Department of Defence and the Australian Defence Force. With thousands of military and civilian personnel located across Australia and overseas, receiving and delivering internal and external mail effectively can be mission critical.
For many years, the team at Defence Business Support -Queanbeyan was responsible for receiving and sorting all external-bound mail from around the ACT and Southern NSW, then dispatching this mail to an external supplier to be processed. This ‘double handling’ approach was inefficient, expensive, cumbersome and time-consuming, and offered little transparency when it came to costs.
Click here to read how Pitney Bowes solution has helped ADO take command of its mail. |
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Established in 1964 by a group of parents looking to employ a teacher for their children on the Autism Spectrum, Autism South Australia (SA) has grown into one of the leading autism associations in Australia. Autism SA has experienced rapid growth, particularly in the past ten years. From only 500 clients in 1998 to over 3,500 today, and 50 new clients diagnosed every month, the organisation’s internal structure and processes have had to adapt accordingly. Karl Zander, Autism SA’s community relations manager explains how streamlining Autism SA’s mail processing became a high priority.
“We were really struggling to manage the whole mail process, using a team of volunteers as well as a local mail house. Even when we finally outsourced all of our mail, we found that we had little control over when or how our post was delivered. We knew there had to be an easier, more cost-effective solution.”
Click here to read how Pitney Bowes solution has helped Autism South Australia focus on the bigger picture. |
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Owlett-Jaton is the UK’s largest stockist of fasteners, fixings, ironmongery and hardware supplying the distributor and merchant trade. The central warehouse in Stone, Staffordshire supports a network of regional sales offices throughout the UK and the company’s comprehensive product range is supported by a next day delivery service.
The weekly processing of over 4000 invoices is key to the efficient running of the business but with an out-dated printer and no inserting system, the task was putting unnecessary pressure on the post room team.
Click here to read how Pitney Bowes UK helped Owlett-Jaton implement end-to-end mailing solution. |
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The University of Birmingham is made up of a large central campus and a selection of remote sites and offices that could easily pose a problem when delivering time sensitive postal items, so Arrival’s ability to provide data logs and track individual items mean any queries can be quickly resolved and missing items found or accounted for. Accurate electronic tracking and archiving means the post room can supply a higher level of management information, such as on-demand audit trails for important items, avoiding the need to search various delivery books and leaving staff free to complete daily or additional tasks.
Click here to read how Pitney Bowes solution has changed Birmingham University’s inbound mail operations. |
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